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DCS is the sole owner and author of the source code for DISYS-2000. Unlike most resellers who are merely licensed to resell software, we have complete control of our software. This gives us the capability to make modifications as we view changes in the industry.
Our analysts work directly with you and will be knowledgeable of your specific installation. We will maintain a duplicate running system of your system in house at all times. This version will be available for testing and for customer support.
Support -
DCS will provide your software support via telephone (voice)and via modem (data and terminal emulation). Your support team will be available to you on a personal basis. Periodically, as new versions of the software become available,you will be offered the new version. If you are enrolled on a current service support agreement, these new versions will be available at no additional charge. However, if your version of the programs has been modified from the standard,there may be an additional charge for the time necessary to modify the new standard version to meet your non-standard requirements.
Your software investment will be secure due to the portability of both your programs and your data. DISYS-2000 is written to run without modification on several hardware platforms (conforming to the Open Systems Standard) and most of the industry standard operating systems and networks. This includes IBM AIX,* UNIX,* NT,* Windows * If your hardware needs to be change in the future, your software and data can be easily transported.
* the names referenced are registered trademarks of corporations.
DALTON COMPUTER SERVICES will train your personnel on-site or in
our Dalton offices. DISYS-2000 training is scheduled for at least 2 days.
Additional training may be scheduled as needed either on-site or at our Dalton
office.
System menus are user definable and can be customized by individual user or by user group, Company or Sales Location. Your System manager has complete control of who has access to each program installed on your system. You can change the wording on any menu item so that program choices are presented in a manner which will be meaningful to your employees. You can control Menus by restricting users to certain programs : Salesperson Menu, ORDER ENTRY Menu, Accounting Menu. You can create custom login and logout messages by user group. DISYS-2000 provides shortcuts for experienced users to bypass menus and go directly to an operational program.
Users can suspend a task in order to start a different task then return to the original point of operation, increasing their productivity. The System Manager can set up multiple sessions on terminals or PC.
Printing
DISYS-2000 utilizes print spoolers for efficient
print scheduling or you can use individual printers or a combination of both. You
can interactively select which printer to use through a Pop-up window within DISYS-2000.
With the integrated FAX system (offered as an option) the user can direct a printed
document to the on-line fax. All printed output can be printed to disk and then
viewed from the terminal. A user can print his/her screen to any available
printer.
Inventory / Purchasing
Inventory is stored with a warehouse location code. DISYS-2000 supports a stock number SKU of 25 alphanumeric characters. Type (2) Vendor (3) Style (10) Color (6) Size (4) Alternate vendors are supported with associated costs .
The system supports both serialized and non serialized items .
Roll/Serial numbers can be up to 18 characters.
The system allows assignment of Roll/Serial numbers to a specific order during or after the ORDER ENTRY process. A complete Roll/Serial number history is maintained for years.This allows a good audit trail for tracking movement. PO's can be generated automatically based on stock levels : Minimum Reorder Quantity, Minimum Stock Level, On Hand.
Inventory inquiries are made by SKU number, by Roll/Serial number, Trade name Description, Manufacturer Description, or Style.
Two separate descriptions are maintained for use on Sales and Purchase orders .
Ten (10) standard pricing levels are maintained within the system. We have unlimited special pricing capability by Product & Schedule. The price schedule has both beginning date & ending date for SPECIAL DEALS with exceptions on cost & commission.
Scheduled pricing is set for each type of customer : Retailer, Wholesaler, Dealer, Contractor, Builder, etc...
DISYS-2000 maintains a complete inventory history by item including a history of all transactions which have had an effect on inventory levels. This includes receipts, sales, returns, adjustments and use in production. This history is available during inventory inquiry with a keystroke. DISYS-2000 maintains a monthly analysis of net sales of each item showing quantity sold, revenue, cost and profit. These records can be kept for as many years as desired and can be viewed during inventory inquiry with a keystroke. DISYS-2000 maintains Minimum and Maximum stocking levels, minimum reorder quantities and Lead Times. The system will generate information to assist you in reordering quantities for purchase orders. Item classes are user definable and can be assigned unique general ledger numbers for sales, inventory value and cost of goods sold.
The system maintains item usage History
* by Company or Sales Location
* by Customer
* by Invoice
* by Year
* by Date
Each item can have over a thousand lines of special notes attached. These notes can be viewed from item inquiry . Items can be searched by :
* Item SKU Number or portion of item code
* Description or portion of description
* Imbedded characters or phrases within the description
* Vendor or Manufacturers description
* Roll/Serial Number
Special pricing is available.
* By Schedule / Item
* By Customer / Item
* By Beginning Date -- Ending Date
The names of pricing levels can be set by the System Manager.
DISYS-2000 allows for Multi-Location and multi storage bins. The inventory Roll/Serial number can be maintained on the system for Bar Codes. The system can automatically generate Bar Code Tickets during inventory receiving process. The system can support remote inventory taking by data collection units (units are purchased separately). Multiple barcode types are supported, UPC, 3 of 9 code, 128, Etc... The system can be used with most commercial thermal transfer BAR CODE printers, such as the Prodigy Plus.
Accounts Receivable
The user can see a complete A/R transaction history as
well as open transactions while in the customer service section. The user can view a
transaction, then ZOOM to see the detail. Payments can be received in advance of
invoicing. Payments can be applied to open transactions automatically. Payment
discounts are computed automatically & can be overridden. The user can see how a
payment was applied or which payments were applied to a specific invoice. The system will
accept a payment that does not apply to Accounts Receivable. The A/R system can detect an
out of balance situation on a daily basis. The system provides a cash receipt
history for any range of dates or range of customers. The system can provide a cash
applications report for a range of dates and a range of customers.
An aging report can be run at any time of the month for a customer or a group of customers. It can be printed in summary or in detail. Aging can be based on Due date or by Invoice date.A credit inquiry screen showing credit history can be accessed from customer service with a keystroke.
The following credit information is stored.
* Credit Limit
* Average days to pay
* High credit
* Number times late
* Late charges
* Credit rating
* Credit contact and phone
* Number of transactions
* Payment history
Collections letters can be run along with an aging so that the appropriate customer collection format is selected in each case. A credit manager's work screen is available to help the credit manager control and release pending orders. This screen allows the credit manager to access all available credit order information.
Location codes are up to six alphanumeric characters. (Unlimited) Each Ship-To address has its own : Tax code, Ship Via code, Salesperson and Territory. Ship-To codes can be selected at order entry time. The Delivery-Order will print after the order has been credit approved and inventory (Carpet , Rugs or Pad) have been assigned. Labels are printed for inventory items.
Customer Notes
A special notes file is maintained on each customer for both AR matters and Marketing matters. Thousands of different notations can be stored for each customer.
Each Notation line can have:
* Subject
* Next Action date (checked automatically by the system operator)
* Last Action date and time.
* A twelve line description of the matter.
Order Entry is by Customer name or Quote. Credit checking is automatic. Credit checking considers orders accepted but not delivered when considering credit availability. Thousands of line items are available on an individual order. Comment lines can be mixed with item detail lines on an order. Pricing is based on the customer and item purchased. The user can check availability at the time of order entry. The user can search for an item during order entry. The user can assign inventory at the time of order entry. Orders can be easily retrieved, modified, viewed or printed.
Customer Service & RGA
Customer Service personnel can quickly see all open orders for a customer. The system prints packing lists, labels, and Invoices. Comment lines can be programmed to appear automatically on the order for specific items. The system handles drop shipments easily and coordinates the vendor PO with the customer's order. The system can generate Returned Goods Authorizations (RGAs) using a past invoice as a guide. RGAs can be stored by customer and used to receive returned goods or damaged goods allowing the user the choice of returning the items to stock or to defective merchandise. Restocking charges and freight credits are optional for each RGA. The system automatically generates a credit memo for returned goods.
The system can automatically compute commissions based on multiple factors.
* Based on Order detail line
* Based on Salesperson
* Based on product Class
* Based on gross Sale or
* Based on gross profit
* Schedule Pricing & Commission for SPECIAL DEALS
DISYS-2000 can print commission reports by Customer & Salesperson.
Quotations
DISYS-2000 allows the entry of quotations. Quotes can be easily converted to an order. Quotations can have expiration dates. Customer Service can select to have DISYS-2000 automatically check existing quotes to find those at or near the expiration date.
Invoicing
Invoicing will operate by Customer with multi-Locations. Order Entry will generate & interface with Invoicing. Inventory is automatically updated at invoicing time. Invoices can be printed on forms or plain paper. A/R is updated automatically. Invoices are held in the system until purged by the system manager. Invoices are normally held for 1 to 3 years in history. Prior invoices can be viewed on the screen or reprinted at any time.
Sales analysis can be generated by Location with a ranges of dates. Sales analysis can be generated with respect to :
* Location
* Customer
* Delivered address
* Product
* Product class
* Vendor
* Salesperson
Reports can be created to disk, then viewed on the screen before printing.